Consumer information

All following information refers to a shipment within Germany. For shipping abroad deviations are possible. Please inquire first.

Contracting party

Kunst- und Waffenkammer
Ute Nitsche
Brücklespfad 9
74078 Heilbronn / Germany

Tel.: +49 (0) 7066 6849

Accepted payment methods

Payment in advance (+0.00 €)
Cash on pickup (+0.00 €)
Cash on delivery (+7.00 €)

Shipping restrictions

International shipping possible on request

Shipping service and shipping costs

Information about our shipping service providers and the packaging and shipping costs can be found here

Shipping time / delivery date

Delivery takes place within 5 days. The deadline for delivery begins with payment in advance on the day after the payment order is sent to the referring bank or cash on delivery the day after conclusion of the contract and ends on the following fifth day. If the last day of the period falls on a Saturday, Sunday or a general public holiday recognized at the place of delivery, the next working day shall be replaced by such day.


Our terms and conditions apply. See conditions here


Our cancellation policy from 13.06.2014 applies. See cancellation policy here


The liability for defects is governed by Section 7 of our Terms and Conditions.

Online Dispute Resolution

The European Commission provides a platform for online dispute resolution. The platform can be found at

Further note on VSBG

We share according to. § 36 Verbraucherstreitbeilegungsgesetz (Consumer Dispute Settlement Act) (VSBG) that we will not participate in a dispute settlement procedure before a consumer arbitration board within the meaning of the VSBG and are not obliged to do so.

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